Communication channels

USSD (Unstructured Supplementary Service Data) is a mobile service that provides subscribers with the fastest and most convenient way to manage services and receive information about their status. The simplest example of the technology's application is checking the phone balance using a command like *100#, and the ability to independently connect and disconnect services. The capabilities of USSD are not limited to this.

WhatsApp Business API — bulk messaging to users' contact databases. This tool allows you to stay in touch with customers, quickly communicate important information, and receive valuable feedback, as well as not lose new customers and retain existing ones, thereby continuously increasing the number of repeat sales.

SMS is the mass sending of messages to the contact numbers of users from a database, carried out for marketing purposes. It allows for quick and guaranteed delivery of information without dependency on the internet or the recipient's phone model.

Robocalls (voice bot/robot) are a specialized service that automatically calls clients and answers their calls without the involvement of an operator. The service can inform about events, order status, ask questions, and offer response options, handle objections, sell and consult, as well as take responses through tone dialing or voice recognition.